Direct answer: a red flag is an abnormal fact indicating possible export-control risk. It does not automatically prove a violation, but it should trigger a pause, escalation, evidence-based review and a documented decision.
Customer & counterparty (8)
- The customer is unwilling to provide detailed end-use information
- The customer's name resembles, or is known to be linked to, a sanctioned entity
- Requests for cash, third-party payment, or otherwise unusual payment methods
- A newly formed company registered at a virtual office
- No interest in installation, maintenance or training for the product
- Refuses to provide company registration or to sign an end-use statement
- Deals through multiple middlemen of unknown origin
- The beneficial owner or shareholders are from a sanctioned country
Product & order (6)
- The item ordered does not match the customer's normal business (a bakery buying precision instruments)
- Requests for non-standard configuration or special modification
- Requests to remove nameplates, labels or model identifiers
- Order quantity clearly exceeds reasonable need for the business's scale
- Requests for non-standard packaging or labelling
- Refusal of normal after-sales service or training
Shipping & logistics (4)
- An uneconomic or illogical route (detour through a third country, then transship)
- Requests to ship to a third-country address unrelated to the destination
- Delivery timing inconsistent with a normal commercial cycle — extreme urgency
- The customer arranges shipping itself and the carrier's information is opaque
Technology & R&D (3)
- Foreign personnel request access to controlled-technology labs (deemed export)
- In international cooperation, the other side demands "all technical data"
- A foreign customer requests technical documentation beyond normal commercial need
Standard operating procedure
Red flag detected
→ Pause the transaction immediately
→ Report to the compliance owner
→ Investigate (customer / end-use / destination)
├─ Doubts cleared → proceed (record the process and conclusion)
└─ Cannot be cleared → refuse, or apply for a licencePrint this list and post it at the sales and documentation desks — red-flag recognition is everyone's job, not one department's. Our training service includes industry-tailored red-flag scenario drills.